Changing Your Booking

At Solstice Travel, we understand that plans can change unexpectedly. Whether you need to update your flight, modify your hotel stay, or adjust your vacation package, we're here to help you make the process as smooth and hassle-free as possible.
Can I change my booking?
Yes! You can change most bookings made through Solstice Travel, including flights, hotels, and vacation packages. However, please note that change policies depend on the specific airline, hotel, or package provider's terms and conditions.
How do I change my booking?

Step 1: Log in to Your Account 

• Visit www.solsticetravel.com and log in using your email and password.

Step 2: Access Your Bookings

• Navigate to “My Trips” to view your current reservations.

Step 3: Select the Booking You Wish to Change

• Click on the relevant booking to see available options.

Step 4: Choose “Modify Booking”

• Depending on the provider, you may be able to change dates, times, or traveler details directly.

Step 5: Review Fees and Availability

• Any changes might incur additional fees or rate differences. These will be clearly displayed before you confirm.

Step 6: Confirm Your Changes

• Once you review and accept any applicable fees, submit your change request.

 

What if I can’t change my booking online?
If your booking cannot be modified online: 

• Contact our Customer Support team via live chat or phone.
• Provide your booking reference number and details about the change you need.
• Our agents will assist in making the updates or exploring alternative options.

Are there fees for changing my booking?

• Change fees vary based on the airline, hotel, or package provider's policies.
• During high-demand or travel disruption periods, fees may be waived or reduced.
• Any applicable fees will be shown before confirming your change.

What about cancellations and refunds?

• If you decide to cancel instead of changing your booking, please visit our Cancellations & Refunds page for detailed instructions.
• Refund eligibility depends on provider policies and the fare rules of your original booking.

Need Help? Use Our AI Agent for Instant Support
Have a quick question about changing your booking? Try our AI-powered chat assistant available 24/7 on our website. It can provide immediate answers, show you step-by-step guides, and help you navigate common issues — so you get the help you need without delay.
For more complex requests, our customer service agents are here to assist you promptly.Solstice Travel is committed to making your travel experience seamless, even when plans change. Thank you for choosing us for your journeys!